GameBox FAQ

About Service

  • WHAT IS GAMEBOX?

    GameBox delivers the most popular games in the world straight to your device. Enjoy the best of arcade, sports and brain-teasing games that guarantee hours of entertainment.

  • WHAT DO I GET WITH GAMEBOX?

    Bring out the gamer in you and enjoy our selection of the world’s top HTML5 games. Action, sports, adventure, arcade, puzzle games and more are all yours to play and enjoy. GameBox is also suitable for children.

  • AM I ELIGIBLE TO PLAY GAMEBOX?

    As a subscriber to the service, you must be 18+ or have received permission from your parents or legal guardians or anyone authorized to pay your bill.

  • IS GAMEBOX COMPATIBLE WITH MY DEVICE?

    The service is compatible with smartphones and tablets. You will need a 3G internet connection and a modern web browser to use the service.

  • HOW MANY GAMES CAN I PLAY?

    Subscribers enjoy unlimited access to over 100 super addictive games.

  • HOW WAS I SUBSCRIBED TO GAMEBOX?

    You visited one of our promotional pages and clicked on the subscription button. This was followed by a confirmation SMS sent to your phone.

  • HOW DO I MANAGE MY SUBSCRIPTION?

    Contact our Customer Care Team! We’ll be happy to help you.

  • HOW DO I GET IN TOUCH WITH CUSTOMER CARE?

  • WHY DOES YOUR SERVICE SHOW UP WITH A DIFFERENT NAME ON MY MOBILE PHONE BILL?

    This is mainly due to limitations on an operator’s billing and invoicing platform.

  • WHY DO I KEEP RECEIVING TEXT MESSAGE REMINDERS?

    This is usually a requirement by the Regulator or an Operator. However, as a best practice, we send SMS reminders to active subscribers.

  • HOW OFTEN ARE NEW GAMES ADDED TO THE SERVICE?

    We regularly spruce up our portfolio with brand new games and game updates.

  • WHO REGULATES YOUR SERVICES?

    There are government agencies that regulate the mobile business. In addition, each mobile operator has their own set of rules and regulations. We are adding our own rules to make sure everything is secure